Do I have to paint in oils for your classes?

Not at all! Everything Layne teaches works for oils, water-mixable oils, and acrylics. The techniques are the same — you’ll just adapt your drying times a bit depending on which you use.

Do I need to be online at a specific time to watch the lessons?

Nope! All of the lessons are pre-recorded and completely self-paced, so you can watch whenever it fits your schedule.

Do videos have subtitles?

Yes! All videos in our courses include subtitles in English, Dutch, French, German, Italian, and Spanish.

Do you have a refund policy?

Yes, unless otherwise stated, all of our courses come with a 30-day money-back guarantee. If you dive in and realize it’s not the right fit, email us within the first 30 days and we’ll refund your tuition.

Where can I see your paintings?

Please visit Layne's art website: laynejohnson.com

STUDENT HELP CENTER

If you have a question about a lesson in one of the courses you’re currently enrolled in, please post your question inside the course so we can help you there.

If you're experiencing technical problems, be sure to read the Student FAQs & Troubleshooting. Many common problems and questions are addressed there. (You can also find the link on your Student Dashboard after you've logged in.

If you’re experiencing trouble with accessing your courses, here are a few of those most common issues that students experience and how to remedy them:

• You don’t know where to log in: You can login here on the school website. Look for “Login” in the top navigation, click that link then follow the prompts. After you log in, you should see all the courses you're enrolled in on your student dashboard. 

• You can’t remember your password: if you know your username (email address), you can enter this into the username field at the login page — you'll be sent a one-time code to login. If you prefer to use your password, follow the screen prompts to use your password or to reset.

• You can’t find a course: Sometimes students enroll in a course using an email address that's different than their everyday email, and as such, are unable to locate a course. So be sure to try alternate email addresses you may have used when you initially enrolled.

How do I contact you?

If you need help with something not included here, please email hello @ laynejohnson.com with your question or a description of the problem. We'll get back with you as quickly as possible during our regular business hours, Monday through Friday.