Frequently Asked Questions

Do I have to paint in oils for your classes?

Not at all! Everything Layne teaches works for oils, water-mixable oils, and acrylics. The techniques are the same — you’ll just adapt your drying times a bit depending on which you use.

Do I need to be online at a specific time to watch the lessons?

Nope! All of the lessons are pre-recorded and completely self-paced, so you can watch whenever it fits your schedule.

Do videos include subtitles?

Yes! All videos in our courses include subtitles in English, Dutch, French, German, Italian, and Spanish.

I'm enrolled – how do I find my course?

We recommend you bookmark the school site: http://laynejohnsonstudio.com (You can also get here from Layne's art website: laynejohnson.com)

1. Look for "Login" on the top right.

2. Enter your email address - you'll be sent a one time code to login (or you can log in with your password).

3. After you log in, you should see all the courses you're enrolled in on your student dashboard. 

Do you offer a refund policy?

Yes, all of our courses* come with a 100% risk-free, 30-day money-back guarantee. If you dive in and realize it’s not the right fit, just reach out within 30 days and we’ll refund your tuition—no hard feelings. (*Unless stated otherwise.)

How do I contact you?

If you need help with something not included here, please email hello @ laynejohnson.com with your question or a description of the problem and we'll get back with you as quickly as possible during the business week.